Shipping / Return

SHIPPING

Our goal is to ship goods as fast as possible, so we always strive to ship on the same or next working day. We offer shipping services to Europe and The European Economic Area (EEA), including the following countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. If you don't find your country on the list, please don't hesitate to contact us, and we will do our best to assist you!

RETURNS

surroparts.eu is dedicated to customer satisfaction. If for any reason you are not satisfied with your purchase, you have the right to return it within 14 days from the date of receipt.

How to do it Inform us of your intention to return: Email us at [email protected] send the item(s) back to the address provided in the return form and provide us with a tracking number. Upon receiving and inspecting your return, we will process it and inform you by email. Please allow 7-14 working days for the refund to be processed to your account. If the item is lost during shipment and an investigation is initiated, the refund will be issued after the investigation is concluded, unless we have clear evidence that the item was lost due to the shipping company's fault Note: Return shipping costs and taxes are the customer's responsibility. Shipping costs are non-refundable.